Web Development, Web 3.0 Development, Digital Marketing, Mobile Application Development, Custom-made System Software, and Web Products At Plus IT Business Park, we strive to provide exceptional services and products to our clients. We understand that situations may arise where a refund is necessary. Please read the following guidelines regarding our refund policy

Refund Eligibility

• Services: Refunds are applicable within 30 days from the date of purchase for services that have not been initiated or started.
• Products: Refunds for products (software, web products) are subject to the terms specified on the product page or upon delivery.
• Non-Refundable Items:Custom Development Work: Any work that has been initiated or completed on a custom project is non-refundable.
• Digital Marketing Services: Services rendered or time spent on digital marketing campaigns are non-refundable.

Refund Process

To request a refund, clients must contact our support team via email at [email protected] within the eligible refund period. Please provide the relevant order details, reason for the refund request, and any supporting documentation or information.

Refund Considerations

Refunds will be processed within 15 business days upon approval of the refund request. The refund amount may be subject to deductions for any work completed or expenses incurred up to the point of the refund request.

Exceptions

In exceptional circumstances or situations beyond our control where services or products cannot be delivered as promised, we reserve the right to provide a full or partial refund at our discretion.

Contact Information

For any inquiries or assistance regarding refunds, please contact our support team at [email protected].

Policy Updates

Plus IT Business Park reserves the right to amend, modify, or update this refund policy at any time without prior notice. The revised policy will be effective upon posting on our website.

This refund policy is specifically for services and products offered by Plus IT Business Park concerning web development, digital marketing, mobile app development, custom system software, and web products.

All refund requests will be assessed and processed in accordance with this policy.